Privacy Policy
Last updated: 05/11/2024
1. Introduction
The Lively Shift is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we may collect, use, disclose, and safeguard your information when you book a consultation through our website or use our services.
2. Information We May Collect
When you book a consultation or engage with our services, we may collect the following types of information:
- Basic contact information when booking a consultation
- Health and medical information provided during consultations (if you choose to proceed with our services)
- Information shared during discovery calls
- Communication preferences and consultation history
3. How We May Use Your Information
If you choose to engage with our services, we may use the collected information to:
- Schedule and manage your consultation appointments
- Provide personalized naturopathic and wellness services
- Communicate with you about your wellness journey
- Improve our services and user experience
- Comply with legal obligations
4. Information Security
Should you choose to share information with us through consultations or other services, we implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Any health information shared would be treated with the highest level of confidentiality in accordance with Australian privacy laws.
5. Your Rights
Under Australian privacy law, you have the right to:
- Access any personal information we hold about you
- Request corrections to your information
- Lodge a complaint about our privacy practices
- Opt-out of any future communications
6. Website Usage
Our website is primarily informational. When you book a consultation through our scheduling system, you will be directed to our trusted third-party booking platform. We encourage you to review their privacy policy as well.
7. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at: anna@thelivelyshift.com